Shipping

*All prices on website are for reference only and are subject to change anytime.  Currently we are updating prices on all products. 

 

SHIPPING 

  • Shipping Times may differ depending on shipping address, weather delays, or holiday seasons on stocked items.  Please inquire.  On stocked items, our general shipping estimate from CA to depending on your delivery state is 1 to 3 weeks.  If you have specified date of arrival please notate on order or inquire.  On special orders please refer to special order policy.
  • Due to size of this product standard shipping service covers curb-side delivery only.
  • Shipping company is not responsible for lifting or carrying the item into your home for curbside delivery. Please make arrangements to prepare yourself and have help upon delivery of your merchandise as most deliveries consist of large and heavy items.
  • Some parts of the city and state may require additional shipping fee based on your shipping location.  Certain products may require additional shipping charge for additional care to be shipped. We will notify you of the additional shipping fee.
  • All merchandise is previously inspected before we ship it out to you.
  • THE SHIPPING TIMES WE QUOTE ARE ONLY ESTIMATES, NOT GUARANTEES.  We will not compensate due to delays in production and shipping which may occur.  Delays in production, back order and shipping may occur. If a delay occurs, don't panic. We will work hard to get your purchase to you, but please keep in mind that we work with high-ticket and large items, which come from all over the world. In most cases, delays occur during busy seasons, holidays, due to production delays, weather delays, transit delays or other factors not in our control. We will make all efforts to quote accurate lead times and notify all our customers promptly. Please note that we are not responsible for product delays from the manufacturer. Due to increased security by governments, customs delay may also occur, which is beyond our control. 
  • CANADA shipping cost does not include custom clearing.  Please provide custom broker information at time of purchase otherwise you will be contacted at the border to provide custom clearance. 
  • If carrier has to re deliver to another shipping address other than address on the order you will be responsible for additional shipping charge that will incur.  
  • If carrier has to re deliver because at the scheduled time, you are not available to accept,  you will be responsible for additional shipping charge that will incur which will start at $95 ~ $ depending on your location, will be charged to your account.
  • There will be additional service charge you will be responsible for if serviced inside delivery when curbside delivery was chosen for your order.
  • If you refuse to accept delivery of your order for any other reason than the product being damaged in transit, you are liable for all outward and return freight charges incurred by your refusal.  35% restocking fee will also be deducted according to Return Policy below.
  • If you authorize the product to be delivered in your absence or without your inspection, you automatically represent that the product is received in good condition and will void all rights to returns, claims and insurance!  
  • Items prior to being shipped out are thoroughly inspected by quality control. Because of this, furniture deliveries are received in good condition UNLESS damaged in transit.
  • If the merchandise arrived damaged indicate on the delivery paper or receipt, please contact us within 48 hours. Prepare to provide pictures (including picture of description of item on the box) and details in a written form and submit to us via email. Please keep all original packaging during claim process. Items will be replaced upon availability or repaired once approved by claims department after reviewing your claims.  Claim cases does not qualify for refund.  Allow few days to review and to response after claim has been submitted.  After 48 hours from the delivery date, we will not be able to accept any claims in regards to your order.
    • If you authorize and approve without signature upon delivery though we require per our company policy, YOU are fully liable and we are not responsible for any damage, shortage or defects discovered after the delivery.
    • Customers who sign for delivery and do not notate "Damaged" or it's the "wrong item" assume responsibility if merchandise is damaged or wrong.  If the product itself appears severely damaged or it's the wrong item you must take pictures of the packaging when being unloaded or while in the truck.  You must submit the pictures and you may refuse the delivery on only the damaged or the wrong piece only.  Please notify Stylish Design of refusal so we can anticipate the return and send out replacement upon available
    • All claims will be resolved and authorized only by the claims department and not by the sales representative or the delivery team.

**Please inspect all merchandise before signing any delivery receipt. You have both a right AND a responsibility to inspect all items carefully during the delivery.

  • If delivery receipt was signed free and clear, indicating no damage at the time the freight was tendered to the cosignee (YOU) Stylish Design Furniture is not responsible for any damages, shortages or defects discovered after signing the delivery papers.
  • In the event that damage is not noted on the waybill when signed "received in good condition" on the delivery receipt/paper, it is impossible to file claim with the trucking company.  In this case, it is impossible for us to help out further.  A signature that indicates acceptance; without inspecting, you are accepting the shipment "as is" and will be fully responsible for any replacements (including freight) or repair costs if transit related.
  • If you refuse delivery of an item that is in good condition and neither damaged nor defective, you will be responsible for the ACTUAL freight charges for both ways and a restocking fee of 35%.
  • If by some reason you are not available or you refuse delivery other than the reason of damage or defect of the merchandise or if you request to hold the freight, you will be liable for daily storage fees assigned by the carrier.
  • If you are requesting to have your own Freight Carrier company to pick up your order, we are not responsible for any shipping damages that incur during transit after pick up.

 

Picture vs Reality

Color, texture, and graining variations in shade can occur in natural products like leather, wood and stone. These are not normally considered imperfections. For leather products all colors are bound to have variations in every production line. Color representations on computer screens can be different based on settings and various display technologies.  Digital or printed image colors can also be slightly different from the originals.  It is the customer's responsibility to request additional high resolution pictures so that they may see exactly what they are getting before purchasing. Customer also agrees that they may not dispute the finish, or color or texture or any other physical attribute after taking delivery of a product.

 

CANCELLATION

  • Orders can only be cancelled within 48 hours of order placement by sending us an email. Cancellation cannot be done over the phone.  
  • Orders cannot be cancelled after 48 hours of order placement.
  • Orders cannot be cancelled after its been shipped.  

 

WARRANTIES

Six Month limited Warranty for Manufacturer Defects from the date of purchase to the original purchaser.  The warranty does not cover caused by misuse, abuse or improper maintenance.  Dining table top is not covered under the warranty.

 

Call of E-mail us for any questions. 

(310)415-8092

stylishdesignfurniture@gmail.com